Review of "Winning @ Amazon: The Business Memoir You Always Wanted to Read," by Gisela Hausman
Review of
Winning @ Amazon: The Business Memoir You
Always Wanted to Read, by Gisela Hausmann ISBN
978-1-7371990-3-8
Five out of five stars
The ultimate insider book
Gisela Hausmann and I share one major characteristic, we have both been interacting with Amazon
almost since the company went national. We have both seen it grow from a
questionable business that begged for input in the form of posted reviews and
books offered for sale. It is now of course a behemoth that has branched out
into many different areas, and it continues to expand.
What Gisela has
to offer is actual insider activity, for she has spent an extended period of
time working in a fulfillment warehouse. This book is a description of some of
her experiences as an author as well as what happened when she helped move the
merchandise from point A to point B along the fulfillment chain.
Some of what
she experienced bordered on the absurd, in the sense that it seems that the
company finds it difficult to make logical changes to improve efficiency. As
Gisela relates, Amazon finds it nearly impossible to give credit for a basic
improvement suggested by a line worker. Gisela points out some very basic and
logical suggestions that she made that were implemented but never acknowledged.
Amazon has
proven to be a phenomenal business in the sense that it began as an online
bookseller and early on was often derisively called Amazon.bomb. An article
posted June 20, 2023 projects that Amazon will soon surpass Wal Mart as the
global leader in the selling of beauty products. While this book will not offer
any detailed explanations of how that growth was achieved, it will demonstrate
how the worker bees perform to keep the products moving as fast as possible.
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